Get CSM Pro Now
Everything you need in one place.
Complete Shop Manager is one connected system for the whole shop — built on a genuinely shared view of customers and vehicles, with the role-aware workflows, real inventory and parts quoting, flexible payments, and a customer portal that most shop software either fakes or skips. It's fast, it's clean on any screen, and it protects your data and your customers' privacy without you having to think about it.
Simple pricing
No tiers — you get everything for one affordable price
Trial — free, forever
- Full access to every feature
- Build real estimates & decode VINs
- No credit card required
- Saved repair orders are capped
Pro — one price, everything
- Unlimited repair orders
- Payments, staff sub-accounts, messaging
- Data migration & Vehicle Sales
- No per-seat or per-customer charges
A shop that wants to pause deactivates the whole account — nothing is deleted, and reactivating is free until the date already paid through.
CSM Pro: Free Trial
Try it free. No card, no call, no pressure.
Build a real estimate — add a customer, decode a VIN, write up labor and parts, watch the totals calculate — before you spend a dollar. The interface is wide open. A handful of features (Payments, sub-accounts, and a few others) need your own dedicated database and are Pro-only; everything else is live and real.
Start Free TrialNo credit card. No sales call. Just the software.
Upgrade to Pro: Full Access
One price. EVERYTHING unlocked.
No per-user fees. No per-location fees. No repair order caps. One shop, one price.
Built by people who've been under a hood
The Complete Shop Manager team came up in automotive — not in training rooms, in real bays with real flag sheets and real service advisors whose heads appeared over the toolbox when a job ran long. We know what a busy flat-rate day feels like.
When we moved into software development, we didn't leave any of that behind. The gap we kept running into: shop management software is written by people who understand software, not shops. The workflows are built around what's easy to program, not what's easy to do at 2 PM on a Tuesday with four cars in the air and a customer at the counter.
Complete Shop Manager was built from the floor out. The technician's view is first-class. The concern catalog exists because "customer states noise when braking" and "replace rear brake pads" are two different things that too many systems conflate. The per-line customer approval history exists because advisors and customers disagree about what was authorized, and "it was in the notes" is not good enough.
If you've spent time on the floor, you'll recognize what this software is doing and why it's built that way. If you own the shop and never turned a wrench yourself, you'll hear it from your technicians — they'll stop complaining about the software.