Multi-language Support
Run your shop in six languages — at the same time
CSM ships in English, Spanish, French, Chinese, Filipino, and Vietnamese — built for the reality of US auto shops where the front desk and the shop floor may work in different languages. Every staff member picks their own language in Account Settings. Customers get theirs at the kiosk and in the Customer Portal. The owner sets the shop-wide default so new logins start right without any setup.
- Six languages included: English, Español, Français, 中文, Filipino, and Tiếng Việt — every staff-facing screen is fully translated, from login to reports
- Each staff member chooses their own language — one person's choice doesn't affect anyone else's
- Shop-wide language default means new employees start in the right language automatically
- Payment kiosk has a per-visit language toggle — each customer picks their language at the terminal
- Customer Portal language is set per customer — they choose at signup or in their account settings
- Number and date format is a separate setting: show $1,234.56 or 7 sept 2026 independently of the UI language
- Spanish translation is automotive-vocabulary aware — the words technicians and advisors actually use in US shops