Features
Complete Shop Manager is built around the daily reality of running an automotive repair shop. Every feature is designed to save your team time, reduce mistakes, and give you a clearer picture of your business. Explore the sections below to see what CSM can do for you.
ServiceComprehensive tools for tracking every job from the moment a customer pulls in to the moment they drive away satisfied.…→Parts & InventoryStay on top of every bolt, filter, and fluid in your shop. CSM tracks your parts inventory in real time,…→Customers & VehiclesYour shop runs on relationships. CSM keeps a complete record of every customer and every vehicle that has ever come…→SecurityGive each team member exactly the access they need and nothing more. CSM's permission system lets you define what each…→FinanceFrom collecting payment to pushing invoices into your accounting software, CSM handles the financial side of your shop without requiring…→Vehicle SalesRun a used-vehicle sales operation alongside your service business — in the same system, with the same customer and vehicle…→OperationsRunning a shop is a coordination challenge. CSM helps you schedule appointments, track technician time, monitor attendance, and pull the…→Customer ExperienceCustomers expect fast, transparent communication. CSM gives them a full self-service app they can install on their phone — no…→Mobile AppsCSM ships three Progressive Web Apps (PWAs) — one for customers, one for advisors, and one for technicians. All three…→