Messaging

Keep your team connected without leaving the system

CSM’s built-in messaging keeps communication between advisors, technicians, and the parts counter inside the system where it belongs — tied to jobs and visible to the right people, not buried in a group text thread.

• Direct messages between any two staff members
• Job-specific notes and threads visible to everyone working on the RO
• Notifications surface in the CSM dashboard — no separate app needed
• Message history is preserved and searchable
• Keeps shop communication out of personal phones and into the business record